View Categories

What should I do if a headset cannot connect to other users or join a conversation group?

< 1 min read

Check the following in order:

  • Group setting: Make sure every headset that needs to communicate is set to the same group.
  • Distance: Keep the headsets within operating range and reduce the number of obstructions between them.
  • Battery level: A low battery may reduce transmit power. Charge the battery and try again.
  • Restart the headset: Slide the power switch off, then turn the headset back on.
  • Environmental interference: Try another group to avoid a possible source of interference.

Powered by BetterDocs